Terms & Conditions | Desert Oazis

Last Updated: January 1, 2025

Legal Disclaimer
The Terms and Conditions set out on this page govern your use of the Desert Oazis website located at desertoazis.com and your interactions with our clinic and services. Please read these terms carefully before using our website or booking an appointment. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue use of our site.

These Terms and Conditions do not constitute medical advice. Nothing on this website is intended to replace the professional judgment of a qualified healthcare provider. Always consult a licensed medical professional regarding your health concerns.

1. About Desert Oazis
Desert Oazis is a primary care and wellness clinic located at 11648 E Shea Blvd, Suite 115, Scottsdale, AZ 85259. We provide medical services including preventive care, chronic disease management, women's health, men's health, mental health support, and related wellness services.
Contact Information:

Phone: 480-805-5544
Fax: 480-805-5561
Email: desertoazis@gmail.com
Website: desertoazis.com

2. Who May Use This Website
This website is intended for use by adults aged 18 and older. Individuals under the age of 18 may use this site only with the involvement and consent of a parent or legal guardian. By using this website, you represent and confirm that you meet these requirements.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the site.

3. Medical Information Disclaimer
The content provided on desertoazis.com — including text, service descriptions, blog posts, and any other materials — is intended for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.
Never disregard professional medical advice or delay seeking it based on information you have read on this website. If you believe you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Desert Oazis does not provide emergency medical services through this website.

4. Appointment Booking and Services
Booking
Appointments may be scheduled through our online booking system, by phone, or in person at our clinic. Submitting an appointment request through our website does not guarantee a confirmed appointment until you receive a confirmation from our team.

Cancellations and No-Shows
We ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. Repeated no-shows or late cancellations without notice may affect your ability to book future appointments at Desert Oazis.

Changes to Services
Desert Oazis reserves the right to modify, add, or discontinue any service at any time without prior notice. We will make reasonable efforts to notify existing patients of any significant changes to services that directly affect their ongoing care.

No Guarantee of Specific Outcomes
Medical results vary by individual. Desert Oazis does not guarantee specific health outcomes, treatment results, or diagnostic conclusions. Our providers offer professional clinical judgment, which is inherently subject to the unique circumstances of each patient.

5. Payment, Insurance, and Fees
Insurance
Desert Oazis accepts most major insurance plans. It is your responsibility to verify that your plan is accepted before your appointment. We will make reasonable efforts to assist with insurance verification upon request, but we cannot guarantee coverage determinations made by your insurance carrier.

Payment Responsibility
You are responsible for any charges not covered by your insurance plan, including copays, deductibles, and any services that are not covered under your specific policy. Cash-pay rates are available for patients without insurance or those choosing to pay out of pocket.

Billing Disputes
If you believe you have been billed incorrectly, please contact our office at 480-805-5544 within 30 days of receiving your statement. We will review the matter and work with you to resolve any discrepancies in a timely manner.

Fee Changes
Desert Oazis reserves the right to adjust fees for services at any time. We will make reasonable efforts to communicate any fee changes that affect your ongoing care plan.

6. Website Use and User Conduct
By using desertoazis.com, you agree that you will not:

Use the site for any unlawful or fraudulent purpose
Submit false, misleading, or inaccurate information through any form on the site
Attempt to gain unauthorized access to any part of the site or its underlying systems
Transmit any harmful, offensive, or disruptive content through the site's communication tools
Use automated tools, bots, or scrapers to collect data from the site without our express written consent
Reproduce, duplicate, copy, or exploit any content from this site for commercial purposes without prior written permission
We reserve the right to restrict or terminate access to the website for any user who violates these terms or engages in conduct we determine to be harmful to other users or to Desert Oazis.

7. Intellectual Property
All content on desertoazis.com — including but not limited to text, graphics, logos, images, page layouts, and service descriptions — is the property of Desert Oazis or its content providers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, transmit, or publish any content from this site without prior written authorization from Desert Oazis. Limited personal, non-commercial use of the site content is permitted for informational purposes only.
If you believe any content on this site infringes upon your intellectual property rights, please contact us at desertoazis@gmail.com with the relevant details and we will address your concern promptly.

8. Third-Party Links and Services
Our website may contain links to third-party websites, including our online booking platform, insurance portals, mapping services, and other external resources. These links are provided for your convenience. Desert Oazis does not control, endorse, or accept responsibility for the content, privacy practices, or terms of any third-party site.
Your use of any linked third-party site is at your own risk and is governed by the terms and privacy policies of that site. We encourage you to review those terms before engaging with any third-party platform.

9. SMS Communications
By providing your phone number and consenting to SMS communications from Desert Oazis, you agree to our SMS Terms and Conditions as set out in our Privacy Policy. This includes receiving appointment reminders, service notifications, and clinical follow-ups via text message.
You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly at 480-805-5544 or desertoazis@gmail.com. Standard message and data rates from your carrier may apply.
We do not share phone numbers obtained through SMS consent with third parties for marketing purposes.

10. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at desertoazis.com/privacy-policy to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Desert Oazis, its owners, providers, staff, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on any information contained herein.
This includes, but is not limited to, damages resulting from errors or omissions in website content, interruptions in site availability, unauthorized access to your data, or decisions made based on information found on this site.
Our total liability to you for any claim arising out of or related to these Terms and Conditions or your use of this website shall not exceed the amount you paid to Desert Oazis for services in the three months preceding the claim.

12. Indemnification
You agree to indemnify, defend, and hold harmless Desert Oazis and its owners, employees, providers, and agents from and against any claims, liabilities, damages, losses, or expenses — including reasonable legal fees — arising out of or in connection with your use of this website, your violation of these Terms and Conditions, or your violation of any applicable law or third-party rights.

13. Availability and Modifications to the Website
Desert Oazis makes reasonable efforts to keep desertoazis.com operational and up to date, but we do not guarantee uninterrupted access to the site. The site may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
We reserve the right to modify, update, or discontinue any part of the website or its content at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the site or any portion of it.

14. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.

15. Changes to These Terms
Desert Oazis reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
We encourage you to review this page periodically to stay informed of any updates.

16. Contact Us
If you have any questions about these Terms and Conditions or your rights as a patient or website visitor, please contact us:
Desert Oazis
11648 E Shea Blvd, Suite 115
Scottsdale, AZ 85259
Phone: 480-805-5544
Fax: 480-805-5561
Email: desertoazis@gmail.com